---
title: From an animal shelter volunteer to an Executive
description: Amber unlocked her potential with our customer service course and is now a Pre-Enrolment Executive here at Realise.
---

[Case Study ](https://realisetraining.com/case-studies)

# [From an animal shelter volunteer to an Executive](https://realisetraining.com/case-studies/amber-completed-our-customer-service-course-now-an-executive)

 Written by [Alex Prince](https://realisetraining.com/case-studies/author/alex-prince) | Sep 28, 2023 11:00:00 PM

Amber completed our customer service course and has now successfully gained full time employment at Realise as our new Pre-Enrolment Executive.

### Amber Watson

Amber completed our customer service course and has now successfully gained full time employment at Realise as our new Pre-Enrolment Executive

“Before the course I was unemployed looking for work. I had previously worked in a lot of varied roles including verification administrator, a shop supervisor, an animal shelter volunteer and warehouse roles.”

### Amber’s words

“Since starting at Realise, I have mainly been contacting future learners to book them in for their enrolment for the courses. After the enrolment step, the learner can officially start the course. I enjoy this role as you get to speak to a lot of different people throughout the day, knowing I am helping them get one step closer to a great job after their course! Not to mention everyday can be different”.

[View full post](https://realisetraining.com/case-studies/amber-completed-our-customer-service-course-now-an-executive)

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