With a fully funded one week course, Ben progressed his career from a builders merchant, to a learner engagement officer with the customer service course at Realise.
Ben was working for a local builders merchant and wanted a career change, he was not sure in what sector but was open to different opportunities. When a Realise advert popped up on Facebook, Ben thought why not and now he is our new Learner Engagement Officer!
“I was unemployed and looking for somewhere new to work. I saw a Facebook advert for a course with a guaranteed job interview at the end. The guaranteed interview wasn’t the only thing to prompt me into starting this course. I felt that doing the course was a good way to recap British values and other customer service / PED techniques.”
“I was working for a local builder’s merchant as a sales representative, managing customer accounts and calling possible customers. When I saw a Facebook advert come up and thought its free, why not! My advice would be just turn up, You won’t regret coming”