Our operations/departmental manager programme is designed to support and help those in roles with a responsibility for leading teams and delivering business plans to be successful.

An in-house team of management and leadership experts have created a programme that will instill and embed new skills and confidence in you so that you can drive your career forward.

The apprenticeship brings together the theory and policy of management with practical, interactive learning to improve business performance and your own knowledge, skills and behaviours. 

This course is cost-free to learners. All our programmes are regulated and funded through the government or the apprenticeship levy.

This is an ideal programme for those who have management experience and are in a day-to-day senior management and leadership role. Typical jobs of apprentices we support are: Operations Manager, Head of Department and Regional or Divisional Manager. 

There are no formal minimum entry requirements to join the programme, these are typically set by your employer. Previous examples have been five GCSEs at Grade C or higher and an appropriate amount of management experience with sufficient exposure and opportunity to be able to fulfil the apprenticeship requirement.

You’ll be provided with the tools, knowledge and support to master new management and leadership skills so that you are able to flourish in your role.

Learning topics include:

• Business Management
• Leading & Managing People
• Operational Management
• Project Management
• Problem Solving & Decision Making

Apprentices may also complete the ILM Level 5 Diploma for Operational Leaders and Managers as part of their apprenticeship programme, however this is not a requirement to fully achieve the apprenticeship standard.