About the course
Retail team leaders are a critical support to managers, delivering exceptional customer service and a positive experience to customers, and may have to deputise for managers in their absence.
Learning can be tailored to the employer and we can share our experiences of delivering to a wide range of employers to support you in the best possible way.
The programme typically takes 15 months and is delivered by our sector expert trainers providing blended learning.
This course is cost-free to learners. All our programmes are regulated and funded through the government or the apprenticeship levy.