Event steward
This course packed with interactive material is to introduce you to event stewarding and how through proper practice you can give people a safe and fun experience at the events they attend.
At a glance
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LevelLevel 2
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Duration2 weeks
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Location
Greater Manchester
About the courseAbout the course
About the course:This course is designed to support people build the required knowledge skills and techniques to work in the security industry.Learners will be taught the importance of good customer service when working in security and how poor customer service could lead to lack of confidence, conflict, and poor reviews for an organisation. Learners gain knowledge of how to deal with emergencies and provide first aid in a variety of situations. They will then move on to the skills and behaviours required to work in event security industry covering topics such as conflict management, teamwork, responding to hazards, controlling the entry and exit at large events and how to deal with incidents. The final session of this course is designed to provide learners with a real-life experience of a venue, learners will apply what they have learnt by demonstrating how to gain the best view point and how to manage people in the event of a fire.
Is this course right for you?Whether you’re unemployed or want to gain new skills, this course could be right for you.
To complete the programme, you will need to be:
- Over the age of 19
- Unemployed (GMCA only)
Prior to the course learners must ensure they are ready to undertake assessment by completing initial assessment and joining questionnaire to ensure they are suitable for work in the event steward role.
What you’ll learn
This course is packed with exciting and educational content.
Over the course of 2 weeks, you will cover:
- The role of an event safety steward and progression routes
- Safeguarding and handling challenging behaviour
- Customer service at events
- Level 3 Award in Emergency First Aid at Work (Accredited)
- Awareness of substance misuse
- Level 2 Award in Understanding Stewarding at Spectator Events (Accredited)
How you’ll learn
The course will take place in person at your local Skills Hubs.
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Get StartedRelated courses
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Level 2
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Greater Manchester
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17 Sessions
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