Your provision of information
You are under no obligation, under statute or contract, to provide us with information about you. However, if you do not do so, we may not be able to assist you.
what information we collect;
how we use that information;
the legal basis on which we collect information about you;
to whom the information may be disclosed;
how we protect your privacy;
your rights; and
how we use cookies.
You are under no obligation, under statute or contract, to provide us with information about you. However, if you do not do so, we may not be able to assist you.
When you contact us about our services, to assist us in answering any of your questions or queries or to get information on the use of our website, we will collect the information you give us voluntarily, including:
When you browse the website, we may use cookies to collect information automatically on how you use the website or online services. This may include: the internet browser you use, the website you came to our website from and your IP address (please see our Cookies Policy for more information).
We use the information we collect to:
We will only collect, use and store information about you:
We will only keep your personal data for as long as is necessary for the purpose for which we are processing it, in line with our data retention policies, client requirements and data protection legislation. However, where possible, we will anonymise this data so that you cannot be identified. Where we do not need to continue to process your personal data, it will be securely destroyed.
We take extensive technical and operational steps to protect the data we keep against unauthorised access, unlawful processing, accidental loss or destruction, damage, or misuse.
We will not share your information with any other organisations for their own marketing, market research or commercial purposes. We will only pass on the information we collect about you:
We will not export information about you outside of the European Union except:
Any information that you provide will not be used for the purposes of profiling or making automated decisions about you.
Under data protection legislation, you have a number of important rights free of charge. In summary, those include rights to:
If you would like to exercise any of those rights, please:
If you ask us to delete all data we hold about you, there may be some circumstances we will be unable to agree to your request or where, if we do agree to delete your data, this may result in the termination of our provision of our services to you (if any).
If we hold your information for the purposes of services we provide on behalf of another organisation, any request you make may be more relevant to them. If you do send your request to us and we pass it to another organisation, we will tell you.
The use of cookies on the websites are governed by our Cookie Policy. The Cookie Policy may be updated from time to time and we encourage you to check back regularly for updates.
By interacting with us on our websites, you acknowledge and consent to the terms of our Cookie Policy. Should you wish to disable the use of cookies, you may do so by changing the settings on your browser. However, you may not be able to access or use certain part(s) of our websites.
This website contains links to and from other websites. This policy does not cover other websites. If you visit another website after visiting our website, you should read the privacy policy for that website to learn how your information is used.
We recognise that transparency is an ongoing responsibility so we will keep this privacy statement under regular review.
If you have any issues or concerns then we ask that in the first instance you set this out in writing and send this to: hello@realisetraining.com
If we are unable to satisfactorily deal with your complaint you can complain to the ICO, which is the UK supervisory authority for data protection, at https://ico.org.uk/concerns/
The Portfolio Privacy Statement of our business owner Endless LLP is available at: https://www.endlessllp.com/portfolio-privacy-statement.
Endless LLP is a company incorporated in England and Wales with Company Reg. No. OC316569.
Email: hello@realisetraining.com
Tel:0333 444 5055
Write to: Data Protection Officer, Realise Learning & Employment, First Floor Cygnet House, 1 Jenkin Road, Sheffield, S9 1AT