HR pros urged to boost AI knowledge

Realise

Tracy Jones, HR Programme Manager from Realise explores the huge scope and opportunity that utilising AI can bring to an HR professional.

Harnessing the power of AI in HR:

HR professionals have been urged to start building their knowledge around artificial intelligence (AI) now – or risk being left behind.

Various studies have shown that HR professionals are increasingly using and experimenting with AI to reduce admin-intensive processes, including screening CVs.

Tracy Jones, Programme Manager at leading training provider Realise, warned those who are stubbornly not engaging with AI are putting their future prospects in jeopardy.

Tracy said: “Artificial intelligence is already having a huge impact on the HR industry – and that is certain to grow quickly.

“It is already being used to simplify monotonous tasks related to both recruitment and employee management, and it can also be used for strategic insights and creating policies and procedures.

 

Giving businesses the edge:

“A lot of people within HR are starting to harness the power of AI but there is still some reluctance and the misconception exists that the technology is going to take everyone’s job.

“I’d urge people to take it seriously and ensure they are future-proofing themselves for the modern jobs market.”

A recent study by a software developer found 81% of HR leaders are exploring or already using AI to improve efficiency in their organisations, while a different study in USA claimed 76% of sector high-fliers believe businesses that do not adopt AI in the next one to two years will be less successful than the organisations that do embrace it.

How to use AI in HR:

Realise’s People Professional Level 5 apprenticeship has been amended to include AI.

The programme looks at the possibilities of AI within HR, as well as potential ethical and legal concerns.

It is hoped that AI will help to remove bias from the recruitment process, but in some high profile cases the opposite has been true. In one infamous example, Amazon scrapped its use of AI in reviewing job applications after it found the system was showing bias against women, resulting in a less diverse workforce.

Learners are encouraged to think critically about the scope of AI and to consider what the real life returns for the business would be.

“The People Professional programme encourages learners to look at issues and problems within the business and consider solutions. Could AI be an option?”

Tracy Jones – HR Programme Manager

Using AI the right way:

“AI has multiple possibilities but it’s imperative it’s used in the right way to benefit the business and to meet the people agenda rather than just implementing change for the sake of it.

“For example, could AI be used to streamline holidays requests, disciplinaries and appraisals? How can a business use this emerging technology to save money, meet legal obligations and minimise risk?

“It’s about using AI to free up time for tasks that are more suited to human creativity and flair.

“We use HR trainers who have hands-on experience in the field and AI knowledge to examine all of these positives, but also highlight where caution is required around ethics, legality and privacy.”

 

Bringing learning to life with AI:

Realise’s People Professional Level 5 apprenticeship looks at a wide range of topics, including business acumen, commercial drive, evidence-based practice, digital working and analytics.

And Realise is increasingly using AI to bring its own programmes and lessons to life, for example through the use of knowledge videos tailored to the individual’s own working environment and personalised e-books.

“We use AI tools and other virtual technology to enrich the learning experience by offering increased freedom and flexibility. It allows us to instantly create bespoke and personalised resources to make the programme more relevant and engaging.”

Tracy Jones

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