You will be equipped with key work and life skills (such as communication) to help deal with customers.
You will be supported by highly skilled, professional and experienced trainers who will share their expert knowledge and insight with you throughout this course.
This course is cost-free to learners.
Learners are eligible if they are aged 19+ and living in Bradford, Liverpool City Region or Kirklees. This course is open to people who aspire to work in customer service.
Elwira Wiglat, Senior Support Worker, Pinfold
You will gain and develop customer service and personal skills.
Topics covered will include:
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Participants will be supported by highly skilled, professional and experienced trainers who able to share their expert knowledge and insight with course attendees.
You will also have access to a range of resources in order to enhance your learning as well as being able to have materials to refer back to after your course is completed.
This level 2 customer service course can be a great starting point for anyone looking to enhance their role or join this fast-paced sector. We also offer a level 2 apprenticeship in customer service, as well as a level 3 progression route.
The award in customer service qualification teaches employment and personal skills. Topics include effective handovers, resolving customer service problems and maintaining excellent customer service.
To deliver excellent customer service, you will be equipped with key work and life skills to help deal with customers from all walks of life.
Let’s talk. You’re only a few clicks away from enquiring about this course. Don’t delay, get in touch and start something exciting today!
