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Retailer Apprenticeship

Our Level 2 Retailer apprenticeship focuses on developing essential skills for success in a dynamic retail environment.

Retailer Apprenticeship
Course overview

At a glance

  • overview-level-icon LevelLevel 2
  • overview-duration-icon Duration14 months + EPA
  • overview-locaton-icon LocationWorkplace

About the course

This apprenticeship focuses on developing essential skills within a retail environment, tailored to meet your employer’s specific needs. Drawing on our extensive experience working with a diverse range of employers, we ensure you receive the best possible support throughout your learning journey.

The programme typically lasts 14 months plus the End Point Assessment (EPA) and is delivered through blended learning by our sector expert trainers.

This programme is government-regulated and funded through the apprenticeship levy or other government schemes.

Is this course right for you?

This apprenticeship is designed for individuals currently working in retail, helping you develop the knowledge, skills, and behaviours essential to excel in your role.

Retailers play a key role in delivering exceptional customer service and product expertise, creating positive shopping experiences that drive customer satisfaction and loyalty for your organisation.

There are no formal minimum entry requirements set by the programme itself; however, employers typically set their own criteria. Previous examples include five GCSEs at Grade C or above and relevant management experience, ensuring you have the exposure and opportunities needed to successfully complete the apprenticeship.

We also offer the Level 4 Retail Manager Apprenticeship, designed for those taking on management responsibilities. While the Level 3 programme develops core retail skills, Level 4 focuses on leadership, managing teams, and driving business performance.

What you’ll learn

This apprenticeship helps individuals grow their knowledge and skills within the retail sector.

Learning topics include:

  • Stock control
  • Building customer loyalty
  • Understanding merchandise
  • Increasing sales through effective product placement
  • Environmental awareness and teamwork
  • Effective team collaboration and communication

How you’ll learn

You'll enjoy a well-rounded learning experience, using a variety of techniques and approaches designed to support your progress throughout the apprenticeship.

Your learning experience will include:

  • A dedicated specialist trainer providing ongoing training, guidance, and support
  • Interactive online workshops
  • Guided learning tasks
  • Online learning resources and support 
  • 1-to-1 support, including coaching and tailored advice 
  • Assignments and work-based research projects
  • Regular progress reviews, including pre-gateway and final gateway reviews
  • Preparation and support for your End Point Assessment (EPA)

Our learning approach ensures you gain practical, real-world skills while building the confidence and knowledge to excel in your retail career.

Retailer Apprenticeship - Realise

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Our experts

The people that make it happen

team-img-hover-circle Kate
Kate

Trainer Assessor, Business Skills

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team-img-hover-circle Alison 
Alison 

Senior Training & Development Officer

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team-img-hover-circle Mashud
Mashud

Training & development officer

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team-img-hover-circle Raylia
Raylia Business Skills Trainer 
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team-img-hover-circle Sharon 
Sharon  Trainer, Business Skills
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FAQs

Apprenticeships are cost-free to the learner. The responsibility for funding lies with the employer. Employers can fund apprenticeships in one of two ways:

> Apprenticeship Levy: Larger employers who pay the apprenticeship levy can use these funds to fully cover the cost of training.

> Co-investment: Smaller employers who do not pay the levy typically contribute 5% of the apprenticeship cost, with the government covering the remaining 95%.

This means businesses can access high-quality training for their staff at a low or no cost, depending on their size and funding eligibility.

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Need more information?

No problem. It doesn’t matter if your query is big or small, our teams are here to help. Just complete a quick enquiry form and we’ll be in contact soon to assist you with your query.

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