

Business Administrator Apprenticeship
Our Business Administrator apprenticeship has been developed by curriculum and industry experts to reflect the transferable skills used every day across a wide range of sectors.

At a glance
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LevelLevel 3
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Duration12-15 months
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LocationWorkplace
About the course
Our Business Administrator apprenticeship has been developed by curriculum and industry experts to reflect the transferable skills needed in today’s modern workplace.
The programme is ideal for those looking to progress in their career, with a clear pathway towards senior support roles, assistant project management positions, or even future management opportunities within their organisation.
Training is delivered flexibly, with no fixed start dates, and can be tailored to suit the specific needs of your industry or sector.
This blended learning programme will equip you with the knowledge, skills, and behaviours required to thrive in any office or business environment.
This programme is government-regulated and funded through the apprenticeship levy or other government schemes.
Is this course right for you?
This programme offers two tailored pathways, depending on your level of experience:
Advanced Pathway (12 months): Ideal for employees who already have some experience in a business administration role and are ready to develop their skills further and progress in their careers.
Entry-Level Pathway (15 months): Designed for individuals who are new to the workplace and looking to build a strong foundation in business administration.
Throughout the programme, you’ll develop key skills that are essential for success in a business administration role. These include maintaining a positive attitude, taking responsibility, managing your time effectively, and working with accuracy and attention to detail. You’ll also be expected to demonstrate integrity, show initiative, manage competing priorities, and apply problem-solving skills - all while supporting colleagues and contributing to the smooth running of the organisation.
The role of a Business Administrator is typically varied, challenging, and rewarding, providing a strong platform to thrive and grow in your career by building a solid understanding of core business administration principles.
What you’ll learn
You’ll gain valuable skills and knowledge that will support your future success and open doors to a wide range of career opportunities in business administration and beyond.
Learning topics include:
- Management of self and time
- Understanding organisational environments
- Managing core administrative functions
- Effective written and verbal communication
- Coaching and leadership skills
- Managing and adapting to change
- Fundamentals of project management
- Influencing and persuading others
How you’ll learn
You’ll be guided throughout the programme by an experienced Trainer dedicated to supporting you every step of the way.
Your learning experience will include:
- A dedicated specialist trainer providing ongoing training, guidance, and support
- Hands-on learning, applying skills to real workplace scenarios
- Virtual and/or face-to-face classroom sessions, including regular interactive workshops
- Guided learning tasks
- Online learning resources and support
- 1-to-1 support, including coaching and tailored advice
- Assignments and work-based research projects
- Regular progress reviews, including pre-gateway and final gateway reviews
- Preparation and support for your End Point Assessment (EPA)
Each month, you’ll complete pre-work like evidence gathering, research, and webinars to prepare for interactive workshops. These sessions cover IfATE standards, tailored organisational content, and practical learning activities.
After workshops, you’ll apply what you’ve learned through workplace tasks. Midway through the programme, you’ll present on your progress and development. The programme ends with a final presentation before your End Point Assessment, marking the completion of your apprenticeship.
Business Administrator Apprenticeship - Realise

The people that make it happen



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My early career began in a customer service role at a large utility company, where I held various positions including credit management, correspondence, and customer excellence. I also took on coaching responsibilities and worked as a Training Centre Manager. During this time, I completed NVQs in Customer Service, Contact Centre Operations, and Learning and Development.
Afterward, I took time out to backpack around Australia, New Zealand, and Southeast Asia. On returning, I began working in a role that supported people back into employment, which sparked my interest in further education and apprenticeships.
Since 2008, I’ve worked with several training providers in roles such as assessor, coach, and tutor. One of my most recent accomplishments was achieving a Level 5 CMI Diploma in Management & Leadership in 2024.
I’m passionate about supporting people, helping them recognise their potential, and guiding them toward achieving qualifications that can transform their futures.


I have spent my entire career in education and have always enjoyed supporting learners in developing their knowledge, skills, and behaviours across a range of contexts.
I am a fully qualified language teacher and spent 11 years teaching French and Spanish both in the UK and abroad. In 2009, I transitioned from mainstream education into the apprenticeship sector, where I gained extensive experience and understanding of vocational learning. Since then, I have qualified as an assessor, Functional Skills tutor, and Internal Quality Assurer (IQA), delivering programmes in Customer Service, Business Administration, and Management.
I am a strong advocate for traditional educational values where intellectual challenge, discipline, and the rigour of study play a key role in learner development. I understand the importance of harnessing learners' natural curiosity to engage, motivate, and challenge them. I bring enthusiasm and dedication to my work, along with a continued commitment to my own professional development.


With over 13 years of experience as a dedicated Business Skills Trainer, I specialise in delivering apprenticeships in Customer Service Level 3 and Business Administration Levels 2, 3, and 4. I'm passionate about sharing industry best practices and developing the knowledge, skills, and behaviours that empower individuals to succeed in the business world.
Whether supporting those just starting out or helping professionals take the next step in their careers, I’m committed to guiding learners toward meaningful growth and long-term success in the business skills sector.

FAQs
It is possible to go straight into a level 3 apprenticeship, however it’s really important that you choose the right programme for you. Our trainers will work with you to ensure the programme is the right choice for your skills.
Yes! You can become an apprentice with a degree.
A Level 3 Business Administrator Apprenticeship can help employers with improved productivity, efficiency, and employee engagement.
Apprentices gain practical skills directly applicable to their roles, which can lead to better workflow management and more streamlined processes within the organisation.
The programme is delivered flexibly with no fixed start dates and can be tailored to meet your specific business needs.

Need more information?
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