Paul is completing an apprenticeship alongside his day job and benefits from 20% off-the-job training. He believes the best bit about the training is learning as part of a group, explaining: “I enjoy the workshops and having a room full of different people who can bounce off each other. These workshops encourage learning and feedback from learners at all different levels.”
Apprentice Bus Drivers are also supported through dedicated mentors who are appointed by Stagecoach to shadow new drivers whilst on the road. Paul recalls that his Mentor Chris was a great help, saying: “He was really professional and taught me everything I needed. Even now, I regularly stop and think, what would Chris do here?
Paul is an advocate for apprenticeships and says: “The apprenticeship programme has been really beneficial, as it’s provided me with all the tools I need to complete my job. If I struggle, there is a huge support network I can access. The training has been really beneficial and personally, I would not be able to do the job without the apprenticeship.”
And what does Paul enjoy most about being an Apprentice Bus Driver? Well it was hard to narrow it down to just one thing, he explains: “I enjoy all of the job! Being on the road, interaction with the public, road safety and how it can be improved. Work doesn’t feel like work, when you enjoy it as much as this.”
Speaking about the Realise and Stagecoach apprenticeship programme, Emma Phillips, Strategic Account Manager for Passenger Transport at Interserve said “It’s great to hear about Paul’s experience, truly bringing to life the Stagecoach & Interserve partnership as the first employer and training provider to implement a Passenger Transport Bus Driver Level 2 apprenticeship. Significant investment, time, resource and commitment have gone into ensuring that this apprenticeship is successful. Our vision is to continue to adapt and evolve to meet industry and learner needs,while improving the perception of Bus Drivers nationwide. All learners are fully equipped to complete their roles safely and with exceptional levels of customer service – which Paul’s story demonstrates just perfectly!”