Lorraine Woor, Apprentice, United Response
“I have now completed my Level 5 Leadership and Management in Care apprenticeship with Sandra Augusti.
“I have always had to work extra hard at my written skills and my learning. I left school with no qualifications and have worked my way up in the care sector and at United Response for the last 21 years, going from senior support worker to team leader and now a service manager.
“I had ten months to complete the apprenticeship and at times, I have said ‘enough is enough’ and ‘I can’t do this’, but Sandra has always been there to support me. Sandra has just been amazing! She has the patience of a saint, she understands the pressure of working alongside studying, and she has always been at the end of the phone for me. I just can’t thank her enough!”
Lisa O’Connor, Apprentice, United Response
“I would like to say a huge thank you to Realise for giving me the opportunity to complete my Level 2 Health & Social Care apprenticeship. The teaching and support that I have received from Sandra has been outstanding. I am so grateful for her help and support throughout.
“This time last year I would have never thought that I would have the confidence to go for a promotion, but this apprenticeship gave me the confidence I needed to become a lead support worker. The course has helped me so much in work and outside of work. My knowledge and the desire to learn even more has grown and I am looking forward to completing my level 3 qualification soon!
The course has helped me to improve my time management skills, along with so much more. I have learned to break each task into little bits so that I do not get overwhelmed. Even fellow members of staff along with my family and friends have commented that I seem more relaxed and confident. So thank you so much again for giving me the opportunity to do this course. I feel like a new and improved Lisa with the determination to go further in my career.”