Team leader/supervisor apprenticeship

The Level 3 Team Leader/Supervisor programme will provide you with the strong foundations for being a future manager and leader in the public, private or third sector, and develop your skills so you can advance your career.

Woman giving a presentation to her colleagues
Course overview

At a glance




18 months



About the course

Our Team Leader/Supervisor apprenticeship has been designed by our Management and Leadership specialists in collaboration with the Institute of Leadership and Management (ILM) to create an exciting, challenging and quality learning experience.

We deliver an inspiring programme so that you learn and develop the fundamental requirements of a successful manager and leader.

This Level 3 programme will give you a sound understanding of what is expected of you as a manager. It will also provide you with a strong foundation for you to be able to progress in your chosen field, to practice your newfound knowledge and prepare you for future learning opportunities such as the operations departmental manager level 5 apprenticeship.

At the end of the programme you’ll have mastered the basic management essential skills ready for the next stage of your career.

This course is cost-free to learners. All our programmes our regulated and funded through the government or the apprenticeship levy.

Is this course right for you?

The Team Leader/Supervisor course is ideal for you if you are in a front line management role with operational or project responsibilities or you are already managing a team to achieve a shared goal.

Key responsibilities:

  • You are likely to have in day-to-day work include, supporting, managing and developing team members
  • Managing projects, planning and monitoring workloads and resources
  • Delivering operational plans, resolving problems, and building relationships internally and externally.

This is an fantastic programme to start if you are in the early stages of a management career or are looking to develop new skills ready for your next career development opportunity.

Typical roles and occupations of apprentices undertaking the programme include:

  • Supervisor
  • Team Leader
  • Project Officer,
  • Shift Supervisor
  • Foreperson
  • Shift Manager

Team Leading was a really valuable and fulfilling course it has taught me a lot and given me tools that I didn’t have previously.

Matt Patten, Transport for London

I can now think and behave like manger, I can deal with failure and know how to become a leader from a manager.

Kruti Patel , Transport for London

This programme has really helped me grow as a manager. I can now better support my team and maintain a high level of performance.

Olivia Maywell, Realise Performance Manager

The classroom sessions were always interesting, engaging, and a solid basis for the assignments, I throughly enjoyed the course.

Tom Wenham, Transport for London

What you’ll learn

You will learn the essential management skills needed to successfully fulfil your role as a manager and be able to cope and respond to everyday business challenges with confidence and clarity.

Learning topics include:

  • Leading & Managing People
  • Building Relationships
  • Operational Management
  • Project Management Finance
  • Communication
  • Problem Solving & Decision Making


How you’ll learn

You will be supported by our team of expert Management Trainers who operate flexibly across England.

We have created an innovative delivery model that reflects today’s fast paced learning environment, combining traditional teaching methods and practices with online learning, resources, and support.

Our blended learning programme typically includes:

  • Classroom workshops
  • Webinars
  • Online learning
  • Work-based research projects
  • 1-2-1 coaching and remote support
  • Progress reviews
  • Information, Advice and Guidance
  • End Point Assessment preparation and support

Our experts

The people that make it happen


Training & development officer


Training & development officer

I am an experienced assessor and trainer, delivering retail, customer service and business administration from level 2 to Level 4. I have been working in the industry for the last seven years and started working with Realise in October 2018. I have a bachelor degree in economics and masters in business administration. I have more than 10 years of experience in retail and business administration. Ever since I have moved into this role, I have enjoyed it immensely as it has been both challenging and rewarding at the same time. I always try to keep myself extremely organised and have a flexible approach to my workload.

I am a proud dad of two lovely kids and love to enjoy my time with my family. Besides my work and family life, it’s all about sport. sport is my passion and hobby. I love to watch football, cricket and tennis. I am a die-hard fan of Manchester United and closely follow English County Championships. I am also a big fan of Roger Federer.


Training & development officer


Training & development officer

I have a vast experience in trade, entertainment and retail. I took the plunge back in 2007 to become an assessor and never looked back. I qualified as an assessor back in 2007 and I have loved teaching and learning for the last 16 years and the last five years at Realise. Which I have to say has been an experience that I have enjoyed most out of my training career.


Learning manager


Learning manager

I live close to Manchester and have worked within the adult education industry for the last 14 years, two of those with Realise. I currently deliver operational departmental manager level 5 and I am the curriculum lead for this sector. However, I am just about to start my new role as a quality assurer for adult education and look forward to this new challenge!

Frequently asked questions

What progression route is available for this course.

Learners may gain promotion to a team leading role after completing this course, or to a managerial role. The Level 5 Operations or Departmental Manager apprenticeship is also available for those who have completed their Level 3 qualification.

What are the qualities of a good team leader?

A good team leader will manage performance and development of their teams, be an excellent communicator, understand the wider business, have a strong grasp on health and safety in the workplace and competently be able to lead and manage their team.

What are the best leadership courses?

There are hundreds of leadership courses out there. We recommend leadership courses that are tailored to your job role and delivered by a reputable training organisation.

Ready to take the next step?

Let’s talk. You’re only a few clicks away from enquiring about this course. Don’t delay, get in touch and start something exciting today!