About the course
Our Customer Service Practitioner apprenticeship has been designed by a team of curriculum experts to create a high quality customer focused learning experience.
We will help to grow your skills so that you can consistently deliver the highest standard of customer service possible. You will be trained in the essential skills, knowledge and behaviours you need to be successful and competent in your role.
Realise will support you to be able to provide a great customer experience and confidently handle general queries to help get it right first time.
The programme is delivered as workshop sessions and/or 1-2-1 training helping you to successfully achieve the programme requirements. Our expert staff will support you every step of the way, guiding and training you to complete and achieve the programme.
This course is cost-free to learners. All our programmes are regulated and funded through the government or the apprenticeship levy.