Business administrator apprenticeship

Business administration is at the heart of almost every business in the public, private and third sector. This is an ideal programme if you’re in a senior administrator role or who have experience of administrative duties.

Course overview

At a glance




14 months



About the course

Our business administrator apprenticeship has been designed by curriculum and sector experts from a range of different industries to reflect the transferable nature of the skills being learnt and used every day. The programme is delivered flexibly with no fixed start dates and can be tailored to meet your industry and sector.

Our 14 month blended learning programme provides you with the knowledge, skills and behaviours required to succeed in any office environment. You’ll learn and be taught by an experienced Trainer dedicated to you, supporting you every step of the way through the programme. This is a relatively in-depth apprenticeship programme that incorporates a wide range of complex and more advanced skills to help you grow and flourish, whether project management, mentoring or IT skills.

As a business administrator you’ll be supporting and engaging with different parts of the organisation where you work, interacting with internal or external customers regularly.

This course is cost-free to learners. All our programmes are regulated and funded through the government or the apprenticeship levy.

Is this course right for you?

To be enrolled on this apprenticeship, you are required to have some level of experience and understanding of business administration to successfully fulfil all of the requirements of the apprenticeship. This programme is aimed at those individuals in a senior administrator role or who have experience of administrative duties.

Key skills for the role include having a positive attitude, taking responsibility, time management, accuracy, attention to detail and working with integrity. As a business administrator you’ll also be expected to show initiative, managing priorities and use problem-solving skills, as well as supporting others.

The role is typically varied, challenging and exciting and provides a platform for you to enter more senior roles by gaining a sound understanding of the business administrator fundamentals.

I have had the opportunity to learn new skills like customer care. Since starting this course I now I feel like I have a purpose.

Catherine McGreal, Conquerlife CIC

What you’ll learn

You’ll develop new skills that will underpin your future success and career development for a variety of roles.

Your learning will include:

  • Business fundamentals
  • Stakeholder management
  • Planning and organising
  • Project & financial management
  • Managing change
  • Process and documentation


Need more information?

No problem. It doesn’t matter if your query is big or small, our teams are here to help. Just complete a quick enquiry form and we’ll be in contact soon to assist you with your query.

How you’ll learn

The programme is delivered flexibly with no fixed start dates and can be tailored to meet your industry and sector and you benefit from a blended learning programme.

This includes:

  • 121 support sessions with a dedicated trainer
  • Independent learning, including work-based research projects
  • Quarterly progress reviews
  • Coaching and mentoring support scheduled around your needs
  • Support from English/Maths specialists (if needed)
  • End point assessment preparation and gateway readiness checks so that you’re ready for the end assessment (multiple choice test, presentation and professional discussion/interview showcasing of what you’ve learnt)

Our experts

The people that make it happen


Trainer assessor


Trainer assessor

I am a qualified and experienced trainer with 23 years of experience in the industry and almost 15 of these with Realise! With extensive experience in customer service, retail and business administration, working in these sectors since the age of 15. I have a plethora of knowledge and skills to support learners at various stages of their career. Along with my excellent and cheery communication skills, I love supporting people and it is a pleasure to see them succeed in achieving their goals and aspirations.


Training & development officer


Training & development officer

I am an experienced assessor and trainer, delivering retail, customer service and business administration from level 2 to Level 4. I have been working in the industry for the last seven years and started working with Realise in October 2018. I have a bachelor degree in economics and masters in business administration. I have more than 10 years of experience in retail and business administration. Ever since I have moved into this role, I have enjoyed it immensely as it has been both challenging and rewarding at the same time. I always try to keep myself extremely organised and have a flexible approach to my workload.

I am a proud dad of two lovely kids and love to enjoy my time with my family. Besides my work and family life, it’s all about sport. sport is my passion and hobby. I love to watch football, cricket and tennis. I am a die-hard fan of Manchester United and closely follow English County Championships. I am also a big fan of Roger Federer.


Training & development officer


Training & development officer

I have a vast experience in trade, entertainment and retail. I took the plunge back in 2007 to become an assessor and never looked back. I qualified as an assessor back in 2007 and I have loved teaching and learning for the last 16 years and the last five years at Realise. Which I have to say has been an experience that I have enjoyed most out of my training career.


Internal quality assessor


Internal quality assessor

I am a qualified quality assurer who has 23 years experience working in the industry. I was an assessor for six years before being promoted to a quality assurer which I have thoroughly enjoyed. I have worked for Realise for 17 years, I am currently completing my operational departmental manager level 5 apprenticeship and this has allowed me to develop my knowledge and skills further within my role.

Frequently asked questions

Can you go straight into a level 3 apprenticeship?

It is possible to go straight into a level 3 apprenticeship, however it’s really important that you choose the right programme for you. Our trainers will work with you to ensure the programme is the right choice for your skills.

Can I be an apprentice with a degree?

Yes! You can become an apprentice with a degree.

Ready to take the next step?

Let’s talk. You’re only a few clicks away from enquiring about this course. Don’t delay, get in touch and start something exciting today!